Helicopter Glacier Trek

*Rugged hike through the ever-changing glacial icescape!*

Duration

• The total tour duration is 4.25 hours.
• Tour includes approximately 30 minutes of helicopter time and 2 hours on the glacier.
• Please book your tour at least one hour after your ship's arrival time. The tour should conclude no less than 45 minutes before your ship's departure time. If your ship’s port time changes after you have booked your tour, please contact us.

Highlights:

• Enjoy sweeping views of the massive Juneau Icefield and Tongass National

Rainforest on your helicopter flight to and from base camp.

• Learn and practice the proper use of ice-trekking gear while on your two-hour-long hiking expedition.
• Pose for pictures in front of azure-blue ice features and drink pure glacier water straight from the source.
• Explore the most pristine, remote areas of the glacier and gaze into deep crevasses, while admiring the grandeur of the area’s massive icefall.

Requirements:

• Must be at least 12 years old to participate.
• Must have the ability to walk for two full hours over uneven and moderately steep terrain.
• For liability reasons, NorthStar employees cannot lift guests into or out of the helicopter. Our staff will be there to assist, though guests are responsible for handling these steps on their own.

Provided:

We will provide you with rain pants, a rain jacket, gloves, a harness, mountaineering boots, crampons, gloves, an ice axe, a helmet, and a hip pack with water and a granola bar.

How to Prepare:

You should dress for a 10-15°F temperature decrease from sea level (at the cruise ship docks) to the glacier. We recommend that you dress in long socks, warm layers, and sunglasses.

Baggage Policy:

NorthStar’s policies prohibit the following items on our aircraft/ tour:

• Bags or cases of any kind
• iPads or tablets, tripods
• Selfie sticks or other extendible items
• Drones

Surcharge Policy:

Due to weight and balance limitations, as well as guest safety and comfort, passengers weighing 250 pounds (113kg or 18 Stone) or more will be charged an additional $150.00 to reserve adequate space on board the helicopter. Total weight includes shoes and clothing. The surcharge must be paid at the time of booking.

Aircraft Seating:

We arrange seating based on the weight, balance, safety, and comfort of the whole departure, and cannot guarantee that we will be able to keep groups together on the aircraft. Please note that we will do everything possible to keep groups together for the flight portion of the tour, but we are sometimes required to split a group between multiple helicopters. All groups will be together for the glacier portion of the tour.

Cancellation Policy:

If you decide to cancel more than 24 hours before departure, you will receive a refund minus a 10% cancellation fee. If you cancel less than 24 hours before departure, you will not receive a refund.

Weather Cancellations:

Weather in Juneau can often be overcast and rainy. Decisions to operate tours are based on safety and tour quality. Should we decide not to operate your scheduled tour we will do our best to reschedule. If this is not possible, you will be refunded in full. In most cases, we will not make the decision to cancel a tour until within an hour of departure, as the weather can quickly change and we do not want to preemptively cancel a tour if it is at all possible it will run.

Hello,

Thank you for booking your Helicopter Glacier Trek with NorthStar Helicopters! This is your confirmation email.

Your booking number can be found above.

Please call us at 907-790-4530 on the morning of your trip to reconfirm the time and transportation arrangements.

If you are arriving by cruise ship and selected the Goldbelt Tram as your pickup location, please meet us in the Goldbelt Tram parking lot at 490 S. Franklin Street. A dock representative may be there to greet you and assist with check-in. If a representative is not present, please meet your driver in the large U-shaped parking lot beneath the tram cables. Look for a white van with NorthStar Helicopters displayed on the side.

If you selected an alternative pickup location, such as a hotel, please confirm the location with our reception team when you call on the day of your tour.

As you prepare for your trip with us please bring or wear the following

items:

• Comfortable pants
• Long-sleeved shirt
• Insulating layer for your upper body, a fleece jacket or vest, a sweater or a sweatshirt
• Socks that come up to mid-calf
• Sunglasses
• Hat
• Camera

We will provide:

• Rain jacket
• Rain pants
• Trekking boots
• Hip pack
• Gloves
• Water bottle/ granola bar
• Crampons
• Ice axe
• Harness

Helmet

Please don't hesitate to reach out to us if you have any questions regarding your reservation. Thank you for choosing NorthStar Helicopters.