Downtown Madison Tour

Our most popular tour!

Tour Highlights

• **Tour Duration:** Approximately 2 Hours
• **Meeting Point:** 600 Williamson St
• **Distance:** Approximately 10 miles
• **Age/Ability:** 14+ and ability to ride a regular bike

About

Explore the heart of Madison on one of our popular downtown tours. Whether you’re visiting Madison for the first time or are a local, our tour has something to offer everyone. Led by experienced guides, this tour takes you through the city's vibrant neighborhoods, past iconic landmarks, and along the beautiful shores of Lake Mendota, Lake Monona, and Lake Wingra. Our guides provide recommendations for places to visit, eat, and drink so you can make the most of your visit to the Capital city.

What to Know Before The Tour

Included in the Tour:

• Training
• Helmet
• Water
• Local Tour Guide

Not Included in the Tour:

• Food and Snacks
• Tour Guide Gratuity

What to Bring

• Sunglasses
• Sunscreen
• Comfortable clothes
• Closed toed shoes
• Rain/cold weather gear depending on the forecast (tours run in rain and cold as long as conditions are safe)
• Camera

Policies

Rider Safety:

• Riders must be over the age of 14 to ride their own eBike
• Riders under the age of 18 must be accompanied by an adult over the age of 18. Adults must book their own tour and ride their own eBike.
• One rider per eBike
• Maximum weight for a rider is 300 lbs
• Riders must have a basic level of fitness and ability to ride a bike
• Riders must arrive 15 minutes before the scheduled tour to receive instruction on how to safely operate the eBike

Weather policy:

In the event of inclement weather, tours may be cancelled at the discretion of the tour guide. If a tour is cancelled due to weather, guests will have the option to reschedule their tour or receive a full refund. This policy is in place to ensure the safety and enjoyment of all tour guests. We appreciate your understanding and hope to see you on a future tour.

Cancelation Policy:

Note for Solo Riders:** Solo riders are welcome to book any tour. However, a minimum of two riders is required. If this requirement isn't met, the tour may be canceled. Cancellations will be communicated the day before, and riders will be given the option to move their booking to another tour at no additional cost or a full refund will be issued.

If you need to cancel your reservation, please notify us at least 48 hours in advance. If you cancel at least 48 hours before your scheduled tour, you will receive a full refund.

We understand that unforeseen circumstances may arise, and we want to be as accommodating as possible. If you need to cancel with less than 48 hours notice, please contact us and we will do our best to accommodate your request. However, we cannot guarantee a refund for cancellations made with less than 48 hours notice.

Important Information - Please read thoroughly to ensure your tour experience is a success!

Starting Location and Parking

1404 Williamson Street at The Cargo Bike Shop. Please note there is no dedicated parking available. Free street parking is available on Dickinson St, Rogers St, and Cantwell Ct. (Perpendicular to Williamson St.)

Please arrive 20 minutes early to allow time for parking and training. There is no dedicated parking and you must find street parking.

Note for Solo Riders:

Solo riders are welcome to book any tour. However, a minimum of two riders is required. If this requirement isn't met, the tour may be canceled. Cancellations will be communicated the day before, and riders will be given the option to move their booking to another tour at no additional cost or a full refund will be issued.

Looking for a place to stay in Madison?

Make yourself at home in Downtown Madison at The Hyatt Place and enjoy 20% off of the Standard Rate with your tour booking. To make a reservation using the discount code, click the link below or enter 1009606 under the Corporate/Group code. Please note the discount is based on availability.

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The Hyatt Place Madison

More Info

What to Wear

You should wear comfortable clothing on the tour. It is also a good idea to wear layers, as the weather can change unexpectedly. You must wear closed toed shoes for your safety.

What to bring

We provide helmets at no additional cost for the tour! We provide everything you will need for the tour, including water. You should bring sunglasses, sunscreen, and a camera if you wish.