Jackery Electric Generator & Solar Panel Rental

Jackery Electric Generator & Solar Panel Rental from Echo Adventure Cooperative.

Thank you for booking your adventure camp kit(s)! We have included a FAQ below that should answer any questions you have about your rentals! Of course, please reach out if you have any questions!

When can I pick up my rentals?

Your reservation begins at 12:00 AM the day of your rental and is due back by 11:59 on the last day of your rental.

Where are my rentals located?

Your rentals are located in the Rental Shed at the Yosemite Basecamp at 11892 Ponderosa Lane, Groveland, CA. The Rental Shed is located to the left of the Yosemite Basecamp Outfitter - Walk up to the front door of our Yosemite Basecamp and then follow the side walk to the left until it dead-ends at the black door of the Rental Shed!

How do I access the Rental Shed?

Fill out your registration form using the link above. You will receive an email with a unique code and instructions. The email is immediate, so check your spam filter if you did not receive it. Oh and remember to lock the door when you leave!

How do I know which rentals are mine?

Once inside the rental shed you will see whiteboards above each rental bay. Look for your name and take the rentals in that bay. DO NOT TAKE RENTALS THAT ARE NOT LABLED WITH YOUR NAME. You are on camera and will be immediately charged the full price of any rentals taken without permission and a police report will be filed with the Tuolumne County Sheriffs Department.

What if something is missing?

Use the checklist and make sure to do a full inventory of your rental gear before you leave. Once you have left with your gear, you are responsible for returning everything on your checklist. If something is missing immediately tell the desk. If it is after hours, then call the Manager on Duty (MOD). You can reach the MOD at 307.699.0307, but please do not use this number unless it is an after-hours urgent issue - seriously do not call for hiking advice!

What if I don't need everything that I am renting?

Unfortunately, we don't rent customized gear kits just yet, so you are responsible for the full kit when you rent it. You can leave the extra bits in your car or in the rental shed bay, but please understand that you are fully responsible for the entire kit during your rental - even if you leave it in the rental shed. In some cases it may be better to buy what you need instead of renting it.

How do I return my rentals?

You will return your rentals clean and organized. Use the same code and find the gear bay with your name. Double check that your rentals are accounted for and leave! Make sure to lock the door on your way out. Notify us if there are any issues with your gear or any damages sustained while you were out. It is cheaper and easier to fix these issues if we know about them early!

What if I am late returning my rentals?

You will immediately be charged the full price of the rental kit. Once returned, you will be refunded minus the daily cost of rentals, any damages, and any refunds we issued to other guests who are waiting for the kits in your possession.

What if my rentals are not clean or organized when I return them?

Think rental car, AirBNB or some experience where you borrowed something for cash... The same rules apply here. Make sure to throw your trash away, clean your dishes, and put your gear back together or we will add on the cleaning fee to your rental. We're not trying to be mean, but we have gotten some doozies in our day!

What if I lost or damaged something in the rental kit?

You will be immediately charged the full price for the damaged or missing item. Once returned, you will be refunded minus any costs incurred to us due to loss or damage to property. In some circumstances, we will take comparable used gear as replacement for the damaged or lost gear. Please contact the desk for most information.

How do you know if I returned my rentals?

Each person is giving a unique code to the shed, so we know who is entering and exiting the shed at all times. There is a security camera inside and outside of the shed as well. If we see an individual take items that are not theirs, we immediately charge them the full MSRP of the items and we file a police report with the Tuolumne County Sheriff's Department. Please note, we will press charges against anyone who intentionally steals from us or our guests.

What if there is another problem with my rental?

We're awesome, but we do make mistakes! Pop into the outfitter and let them know that there is a problem. If the store is closed, then contact the Manager On Duty (MOD). You can reach the MOD at 307.699.0307, but please do not use this number unless it is an after-hours urgent issue - seriously do not call after hours for hiking advice!